MIDI-TO-MP3 Converter Returns and Cancellations
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What is your Refund Policy?
You are expected to use MIDI-TO-MP3 on your system and to thoroughly evaluate usefulness and functionality of the product before making a purchase. This "try before you buy" approach is the ultimate guarantee that MIDI-TO-MP3 will perform to your satisfaction; therefore, you understand and agree that there is no refund policy for any purchase of this software.
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How do I cancel my order?
If you selected to pay by check or money order, and have not sent in your payment, your order will automatically be cancelled after 30 days. If you paid by credit card, and need to cancel your order please contact Customer Service click here. Please remember to include your order number for faster service.
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How do I request a refund?
To obtain a refund for MIDI-TO-MP3, you need to.
  1. Access the "Customer Service" form. click here
  2. Make sure you change the "-Choose A Subject-" drop down to say "I Need A Refund".

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When will the credit appear on my credit card?
Once the refund has been processed, it will take about seven to ten business days for the credit to appear on your account. If the credit does not appear, please contact your credit card company and ask where they have posted the credit information. On numerous occasions, banks have posted information in a way that is unexpected.
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